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Computer Lifeline Customer Charter

WE PROMISE TO ALWAYS -

  • Welcome the chance to help you. If you have a problem, come see us and we’ll advise you.
  • Be friendly, cheerful and genuine in all our dealings with you.
  • Offer you advice and help from experienced staff who will avoid the use of technical jargon.
  • Give you fair prices on our products and services.
  • Sell you what is right for you and never anything you don’t need just because you don't fully understand what is being offered.
  • Keep you informed on the progress of your job. If we do find any problems we’ll call you before moving on with your repair. 
  • Stick to our No Fix - No Fee guarantee if we can’t sort your issue.
  • Respect your confidentiality and won’t look at or store your data without your consent.
  • Clearly identify ourselves if we visit you. 
  • Correct our mistakes quickly and with the minimum of impact to you if things go wrong.
  • Listen to your complaint. All complaints are taken very seriously which we commit to resolving to your satisfaction.
  • Welcome suggestions on how we can improve our products or services

Computer lifeline, What About The Competition?

"At Computer Lifeline we know we have a few rivals
however we're proud to say nobody equals us for Service or On-Going Support"

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